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Success stories: 'Technical Account Manager' category

GEICO MIGRATES TO JBOSS ENTERPRISE APPLICATION PLATFORM

COMPANY: GEICO (Government Employees Insurance Company)

CATEGORY: Superior Alternatives

INDUSTRY: Insurance

GEOGRAPHY: US

BUSINESS CHALLENGE: Existing proprietary middleware platform was complex to manage, not performing and scaling as expected and expensive to maintain. The architecture team decided to investigate alternatives that could be deployed that would better meet their needs.

MIGRATION PATH: Proprietary middleware platform to JBoss Enterprise Middleware

SOFTWARE: JBoss Enterprise Application Platform: 28 bands (1 band = 32 CPUs), JBoss Technical Account Manager (TAM), Red Hat Consulting, Amentra

HARDWARE: 50 Dell servers

BENEFITS: Reduced the total cost of ownership by more than 30%, throughput gain of 3X with utilization down to 1/3rd of the current platform, overall resource utilization went from above 50% to under 10% which allowed significant room for scalability without having to acquire additional hardware.

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Red Hat Solutions Enable CME Group To Process Millions Of Critical Financial Transactions Per Day

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FAST FACTS

Company: CME Group

Industry: Financial Exchange

Geography: Global

Business Challenge: To migrate from a cost-inhibitive proprietary UNIX platform to a Linux alternative in order to reduce costs and increase performance, reliability, scalability, and agility of the systems on which its critical trading platforms handle billions of derivatives trades per year, worth more than a quadrillion in notional value

Software: Red Hat Enterprise Linux, JBoss Enterprise Application Platform, Red Hat Technical Account Manager (TAM), Red Hat Training

Hardware: 4,000 x86 quad-core servers

Migration Path: Sun Solaris on SPARC servers to Red Hat Enterprise Linux on x86-based servers

Benefits: Achieved reduced latency, expanded flexibility, heightened performance, ease of migration and management, and increased scalability while providing cost savings for the systems responsible for processing CME Group’s millions of daily transactions

“Our technology partnership with Red Hat is key to us staying competitive in the market. We look to Red Hat for technology leadership through updates and support that help us to improve our tuning so that we can give our customers the best possible experience.”
–Joe Panfil, managing director of Enterprise Technology Services at CME Group.

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Hilti Standardizes Global Mission-Critical Systems on Red Hat Enterprise Linux, ATIX Open-Sharedroot and SAP® Solutions

FAST FACTS

Industry: Construction & Engineering

Geography: Headquarters and global operations is based in the Principality of Liechtenstein

Business Challenge: To migrate all SAP® business-critical applications from a
discontinued legacy UNIX environment to a scalable and reliable platform and to eliminate vendor
lock-in

Migration Path: HP Tru64 UNIX on Alpha Servers to Red Hat Enterprise Linux 4 on x86_64
commodity based hardware

Software: Red Hat Enterprise Linux 4, Red Hat Cluster Suite, Red Hat Global File System
(GFS), ATIX Open-Sharedroot Extension, SAP applications including SAP Business Suite, SAP ERP and SAP Customer Relationship Management (SAP CRM), and the SAP NetWeaver® technology platform

Hardware: 185 HP ProLiant servers, the largest machines have 32 CPUs with 128GB RAM

Benefits: Eliminated vendor lock-in; achieved an estimated 50 percent overall cost reduction; increased performance by more than 100 percent; provided ease of management and reliable uptime; reduced electricity costs and carbon footprint; and provided the company with a long-term platform strategy that will help retain expert knowledge and enable the team to be highly responsive to the increasing requirements of a global manufacturing, sales and service organization

Download the PDF case study This case study is also available in: German.

“We migrated to SAP applications on Red Hat Enterprise Linux on HP ProLiant servers after evaluation and testing. Since migrating, we have have experienced increased performance of more than 100 percent. We also reduced IT costs with a commoditized architecture. Having a tight level of integration between Red Hat and SAP support organizations gives us the confidence to continue along this path and further reduce our costs by migrating all of our SAP environment to Red Hat Enterprise Linux.”
– Martin Petry, CIO at Hilti

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Red Hat’s Technical Account Management (TAM) Service Helps AutoTrader.com Make Smooth Transition to SOA

FAST FACTS

Company: AutoTrader.com

Industry:
Automotive information and sales

Geography:
Atlanta

Business Challenge: Rock-solid support needed to move to a service-oriented architecture (SOA) based on Red Hat Enterprise Linux and off-the-shelf applications

Solution:
Subscribe to Red Hat’s Technical Account Management (TAM) service, Red Hat Enterprise Linux, Red Hat Network (RHN) Satellite

Benefits:
Smooth migration to a new IT infrastructure. Immediate response to questions and issues regarding Red Hat Enterprise Linux. Direct access to senior Red Hat technical expertise. Improved productivity of internal IT support staff.

“Any company that has anything important running on Red Hat Enterprise Linux would benefit from a TAM. Even in times like these, when additional expenditures are difficult to justify, the TAM service is worth every penny. It more than pays for itself in the time it saves and the competitive edge it provides.”
–Mark Juliano, UNIX Systems Manager, AutoTrader.com

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Acxiom® Standardizes Its Grid Computing Environment on Red Hat Solutions

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Industry: Marketing services

Geography: Global

Business Challenge:
To increase the speed, scalability, and cost-effectiveness of the business’ high-performance grid computing environment, which now records more than one trillion transactions per month

Migration Path:
UNIX to Red Hat Enterprise Linux

Software: Red Hat Enterprise Linux, JBoss Enterprise Application Platform, Red Hat Network

Hardware: x86 Servers

Benefits: Standardizing its grid computing environment on Red Hat Enterprise Linux helped Acxiom achieve 100-fold performance gains and unmatched scalability while also reducing costs and increasing flexibility

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Red Hat’s Technical Account Management (TAM) Service Helps Mentor Graphics Speed Its EDA Solutions to Market


FAST FACTS

Company: Mentor Graphics

Industry: Technology

Geography: Wilsonville, Oregon

Business Challenge: Facilitate use of Red Hat Enterprise Linux to deliver mission-critical electronic design automation (EDA) software and hardware designs to market

Solution: Subscribe to Red Hat’s Technical Account Management (TAM) service, Red Hat Enterprise Linux

Benefits: Immediate response to questions and issues regarding Red Hat solutions. Direct access to senior Red Hat technical staff. Increased return on investment (ROI) of deploying Red Hat solutions. Improved time-to-market.

“For any company that needs an additional level of support above the standard offering, Red Hat’s TAM service is the answer. In addition to providing us with a great opportunity to build a deeper relationship with Red Hat, it enables us to leverage Red Hat products for greater competitive advantage.”
–Laurent Rochette, alliance manager, independent software vendors (ISVs), Mentor Graphics

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ProRail Keeps Trains on the Right Track, Thanks to Red Hat

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FAST FACTS

Industry: Transportation

Geography: The Netherlands

Business challenge: Maintaining an uninterrupted rail service. Realizing an uptime of 100 percent.

Migration Path: Migrating existing applications, including those that suffered problems with the performance of BEA Weblogic on OpenVMS. Building new applications on Red Hat Enterprise Linux

Solution: Red Hat Enterprise Linux, Red Hat Network Satellite, Red Hat Global File System with cluster environment, Red Hat Directory Server, Red Hat Network Provisioning Module, Red Hat Certificate System, Red Hat Consulting, and Red Hat Training and Certification.

Benefits: Easy update policy, stable system, 100 percent uptime in the first quarter of 2008

”We wanted a stable, robust, yet flexible infrastructure and finally chose Red Hat Enterprise Linux. We also selected Red Hat Enterprise Linux for most new projects as the Red Hat operating system best suits our requirements and objectives for future business plans.”
– Mike Bos, infrastructure manager, ProRail

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Nortel – 2008 Red Hat Innovation Award Winner

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Delivered Value Winner: Nortel

Submitted by: Ernest Szeideman

Vertical: Telecommunications

Geography: International

Website: www.nortel.com

Company Background

By linking hundreds of millions of users the world over, Nortel is a recognized leader in delivering the communications capabilities that make its promise of “business made simple” a reality. Based in Toronto, Nortel provides enterprises and service providers in more than 150 countries with the next-generation technologies they need to support their multimedia and business-critical network applications. Nortel technologies help eliminate barriers to efficiency, speed, and performance by simplifying networks and connecting people to their information-whenever and wherever they need it. » Read more


Choice delivers success for Orbitz

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Red Hat Enterprise Linux shows 50% performance increase and 80% cost reduction.

Orbitz, a leading online travel company, is known for offering leisure and business travelers the widest selection of low airfares, as well as deals on lodging, car rentals, cruises, vacation packages, and other travel. In fact, Orbitz returns 20% more choices per search than their closest competitor*, and they do so with a significantly smaller financial base and fewer resources.
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ASP4all achieves critical certification Red Hat

Industry: Telecommunications

Industry: Technology (ASP, Hosting and E-Business)

Geography: The Netherlands

Challenge: To build a standardized, high-availability application-, web- and database-server environment that would ensure security, interoperablity with multiple database systems, and cost efficiency for a growing customer base.

Solution: Software: Red Hat Enterprise Linux AS Premium Edition, Red Hat Network Satellite Server, Red Hat Technical Account Manager (TAM)
Hardware: HP Proliant DL380, HP BL20, Dell PowerEdge 1850, Dell PowerEdge 2850s servers

Benefits: Increased performance and availability of applications on a standardized platform. Simplified maintenance and support. ISO 17799 compliance.
» Read more



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